Start with documented reception
Record the customer, vehicle, odometer, fuel level and visible notes. This becomes the reference for the rest of the job and reduces misunderstandings at delivery.
Connect diagnosis to the quotation
Turn inspection findings into clear labor and parts lines, then approve the quotation before creating the repair order.
Turn the steps into a standard process
The best result comes when the team follows one process for every vehicle and management reviews reports instead of relying on memory or scattered messages.